Last updated 14 October 2026
We want you to be sure WearBeauty suits your business before you pay, which is why every plan starts with a 14-day free trial with every feature switched on.
You can cancel a monthly plan at any time. It stays active until the end of the month you have paid for. We do not refund part months.
If you cancel a yearly plan within 14 days of paying for it (including a yearly renewal), we will refund that payment in full. After 14 days we do not refund yearly plans, but your plan stays active until the end of the year you have paid for.
When you change plan, the price is adjusted for the rest of your current billing period, so you only pay the difference. This is shown at checkout before you confirm.
If WearBeauty does not work as described and we cannot fix it within a reasonable time, contact us and we will put it right, which may include a refund. This does not affect any rights you have by law.
Charges from your own Stripe, Twilio or hosting accounts are between you and those providers, and we cannot refund them.
Email info@wearbeauty.co.uk from the email address on your account, with your order number. Refunds go back to the card you paid with, usually within 5 to 10 working days.