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  • Features
    • Client management
    • Appointment calendar
    • Online booking
    • Appointment reminders
    • Client retention
    • Marketing automation
    • Consultation forms
    • Aesthetics records
    • Payments and deposits
    • Staff, rotas and pay
    • Retail and stock
    • Loyalty and vouchers
    • Reports and forecasting
    • Branches and integrations
  • Solutions
    • Hair salons
    • Barbers
    • Beauty salons
    • Nail technicians
    • Lash and brow
    • Massage therapists
    • Day spas
    • Aesthetics clinics
    • Skin clinics
    • Mobile beauty
    • Mobile hairdressers
    • Spray tanning
    • Waxing
    • Makeup artists
    • Holistic therapists
    • Yoga and pilates
  • Pricing
  • Demo
  • Resources
    • Setup guide
    • Pricing FAQs
    • Salon guides (blog)
    • Contact and support
    • Compare WearBeauty
  • About
  • Customer login
View demo

Privacy policy

Last updated 14 October 2026

This policy explains what personal information WearDigital Ltd collects when you use wearbeauty.co.uk, buy a WearBeauty plan or use the WearBeauty plugin, and what we do with it.

Who we are

WearDigital Ltd (company number 13346356), Sunderland Software Centre, Tavistock Place, Sunderland SR1 1PB, is the controller of the personal information described in this policy. You can contact us at info@wearbeauty.co.uk or by post at the address above.

Client records in the WearBeauty plugin

WearBeauty runs on your own WordPress website. The appointments, client records, consultation forms, clinical notes and sales you keep in it are stored in your website’s database, not on our systems. For that information your business is the controller and we do not receive it. Our data processing statement explains the rare cases where we might see it, for example if you ask us for help and give us access.

What we collect

When you contact us

Your name, business name, email address and anything else you put in the form, such as the topic of your message. We use this to reply to you.

When you create an account or buy a plan

Your name, business name, billing address, email address, order history, subscription details and licence keys. Card payments are handled by Stripe. We do not see or store your full card number.

When your website checks its licence

The WearBeauty plugin contacts our licence server to check your licence, activate it and download updates. Each check sends your licence key, your website address and the plugin version number. Our server also records the IP address the request came from, as all web servers do. No client, appointment or sales information is sent.

When you browse this website

Our web server keeps standard logs (IP address, browser type, pages requested and the time) for security and to fix problems. If you accept analytics cookies we also use Google Analytics to see how visitors use the site. See our cookie policy.

Marketing emails

We only send news and offers if you tick the box to ask for them. Every email has a link to unsubscribe, or you can email us.

Our lawful bases

Purpose Lawful basis
Providing your account, plan, licence, updates and support Contract
Taking payment, keeping accounting and tax records Contract and legal obligation
Replying to enquiries Legitimate interests (answering people who contact us)
Keeping our website and licence server secure, preventing licence misuse Legitimate interests
Analytics cookies and marketing emails Consent, which you can withdraw at any time

Who we share it with

We do not sell personal information. We share it only with service providers who help us run WearBeauty, under contracts that require them to protect it:

  • Stripe, to take card payments
  • our website hosting provider, which stores this website and its database
  • our email provider, to send account and order emails
  • Google, for analytics, only if you accept analytics cookies

We may also share information if the law requires it, or with professional advisers such as our accountant.

International transfers

Some providers, such as Stripe and Google, may process information outside the UK. Where they do, the transfer is covered by UK adequacy regulations or by the UK International Data Transfer Agreement or Addendum.

How long we keep it

  • Enquiries: up to 12 months after our last contact, unless you become a customer
  • Account, order and subscription records: for as long as your account is open, then six years for accounting and tax purposes
  • Licence server records: for as long as the licence exists, then up to 12 months
  • Web server logs: up to 90 days

Your rights

You have the right to ask for a copy of your information, to have it corrected or deleted, to restrict or object to how we use it, to have it moved to another provider, and to withdraw consent at any time. Email info@wearbeauty.co.uk. We will reply within one month.

If you are unhappy with how we have handled your information, please tell us first. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Changes to this policy

We will update this page if anything changes and show the date of the latest version at the top.

WearBeauty

Salon software for WordPress. Bookings, clients, payments and marketing for beauty, hair, wellness and aesthetics businesses.

info@wearbeauty.co.uk
We reply within 24 hours.

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© 2026 WearDigital Ltd. WearBeauty is a product of WearDigital Ltd, registered in England and Wales, company number 13346356. Sunderland Software Centre, Tavistock Place, Sunderland SR1 1PB.

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